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Level 1: Support & Onboarding Specialist
Remote
Full Time
Description
Join our team as a HighLevel Specialist! We're seeking a tech savvy expert to work as a customer support specialist helping HighLevel agencies understand & troubleshoot technical issues, and onboard new clients while directly engaging with clients to solve their problems.
Level 2: Support Specialist
Remote
Full Time
Description
Join our team as a HighLevel Support Specialist! We're looking for a few tech-savvy experts in HighLevel to manage support tickets, live chat support and Zoom support for agency owners and users of HighLevel. Train new users, team members, and troubleshoot technical issues. You'll provide top-notch support via live chat, Zoom meetings, and phone, directly engaging with clients to troubleshoot their problems and enhance their experience.
Level 3: Support Team Leader
Remote
Full Time
Description
Join our team as a HighLevel Support Team Leader! We are looking for experienced and tech-savvy professionals with expertise in HighLevel to lead and manage our support team. As a Level 3 Support Team Leader, you will oversee support operations, manage support tickets, facilitate live chat and Zoom sessions, and ensure prompt and effective resolution of technical issues. You'll also be responsible for training and mentoring team members, supporting new users, and fostering a culture of excellence in customer service.
Video Editor
Remote
Full Time
Description
Join our team as a Video Editor! We're looking for a creative and detail-oriented editor to transform raw footage into polished, engaging content for social media, webinars, tutorials, and marketing campaigns. You'll handle cutting, sequencing, color correction, audio mixing, motion graphics, and captions, delivering publish-ready videos that align with our brand and drive engagement. If you've got a sharp eye for storytelling and can work efficiently across multiple projects, we want to hear from you.
SaaS Maintenance Developer
Remote
Part Time
Description
We are looking for an experienced, dependable developer to maintain and support a handful of existing SaaS platforms. This is not a role focused on rebuilding our platforms or launching large new products from scratch. We need someone who is comfortable stepping into existing codebases, understanding how the systems work, resolving bugs, maintaining integrations, improving reliability, and occasionally developing small features. You will work directly with the CTO, Kyle Hendrix, who will provide priorities and product direction. You will be responsible for the technical execution and ongoing health of the platforms.
Website/Funnel Designer
Remote
Full Time
Description
We are seeking a highly skilled and creative Website/Funnel Designer to join our team as a Level 3 specialist. In this role, you will lead advanced website and funnel design projects, collaborate closely with agency owners and their teams, and mentor junior designers. Your expertise in HighLevel and design tools will help create impactful and conversion-driven websites and funnels that align with client goals.
Knowledge Base Copywriter
Remote
Full Time
Description
Join our team as a Knowledge Base Copywriter! In this full-time, remote role, you'll craft valuable and engaging content for our HighLevel knowledge base, educating and empowering our clients. Leverage your expertise in education and copywriting to develop and maintain our knowledge base, helping users maximize their use of HighLevel.
