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Level 1: Support & Onboarding Specialist
Remote
Full Time
Description
Join our team as a HighLevel Specialist! We're seeking a tech savvy expert to work as a customer support specialist helping HighLevel agencies understand & troubleshoot technical issues, and onboard new clients while directly engaging with clients to solve their problems.
Level 2: Support Specialist
Remote
Full Time
Description
Join our team as a HighLevel Support Specialist! We're looking for a few tech-savvy experts in HighLevel to manage support tickets, live chat support and Zoom support for agency owners and users of HighLevel. Train new users, team members, and troubleshoot technical issues. You'll provide top-notch support via live chat, Zoom meetings, and phone, directly engaging with clients to troubleshoot their problems and enhance their experience.
Knowledge Base Copywriter
Remote
Full Time
Description
Join our team as a Knowledge Base Copywriter! In this full-time, remote role, you'll craft valuable and engaging content for our HighLevel knowledge base, educating and empowering our clients. Leverage your expertise in education and copywriting to develop and maintain our knowledge base, helping users maximize their use of HighLevel.