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Level 1: Support & Onboarding Specialist
Remote
Full Time
Description
Join our team as a HighLevel Specialist! We're seeking a tech savvy expert to work as a customer support specialist helping HighLevel agencies understand & troubleshoot technical issues, and onboard new clients while directly engaging with clients to solve their problems.
Level 2: Support Specialist
Remote
Full Time
Description
Join our team as a HighLevel Support Specialist! We're looking for a few tech-savvy experts in HighLevel to manage support tickets, live chat support and Zoom support for agency owners and users of HighLevel. Train new users, team members, and troubleshoot technical issues. You'll provide top-notch support via live chat, Zoom meetings, and phone, directly engaging with clients to troubleshoot their problems and enhance their experience.
Level 3: Support Team Leader
Remote
Full Time
Description
Join our team as a HighLevel Support Team Leader! We are looking for experienced and tech-savvy professionals with expertise in HighLevel to lead and manage our support team. As a Level 3 Support Team Leader, you will oversee support operations, manage support tickets, facilitate live chat and Zoom sessions, and ensure prompt and effective resolution of technical issues. You'll also be responsible for training and mentoring team members, supporting new users, and fostering a culture of excellence in customer service.
Website/Funnel Designer
Remote
Full Time
Description
We are seeking a highly skilled and creative Website/Funnel Designer to join our team as a Level 3 specialist. In this role, you will lead advanced website and funnel design projects, collaborate closely with agency owners and their teams, and mentor junior designers. Your expertise in HighLevel and design tools will help create impactful and conversion-driven websites and funnels that align with client goals.
Knowledge Base Copywriter
Remote
Full Time
Description
Join our team as a Knowledge Base Copywriter! In this full-time, remote role, you'll craft valuable and engaging content for our HighLevel knowledge base, educating and empowering our clients. Leverage your expertise in education and copywriting to develop and maintain our knowledge base, helping users maximize their use of HighLevel.