DISCLAIMER: The videos on this page are not owned by Agency Support for HighLevel. They are produced and owned by Shaun Clark from HighLevel. They are placed here as a convenient way for you to find and view them in chronological order.
Increased PIT Token Limit per Subaccount
Email AI – Smart Countdown Timer Creation and Suggestions
Threads Comment Management: Now Available in Social Planner
Prompt Optimizer for Conversations AI - Test, Tune, and Launch Better Chat Agents
AI Studio Form Submitted Workflow Trigger
Make Your Sites AI-Ready with llms.txt
Choose the Right AI Employee Plan for Your SaaS Clients
Social Planner: Post Sync for LinkedIn & TikTok (Beta)
Introducing Email Action in Company and Custom Object Workflows
Improved Facebook Profile Detection in Prospecting Marketing Audit Reports
Cancel a Pending SaaS Plan or Rebilling Setup — No Need to Turn Off SaaS Mode
Client Portal — File Share Notifications
Introducing Separate Rebilling Configuration for Conversation AI and Voice AI
Communities UI - New Experience Inside Unified Clientportal and Gokollab
Choose Your Sender for Review Requests
Smarter Drip Campaigns with Review Date Range Targeting
Client Portal — One Portal. Zero Tab-Hopping
Redeeming Gift Cards in Offline Payment Flows
Ask AI in Mobile App Can Now Read Your Files
Refreshed Placeholder Images in Store Builder
Inline Validation Errors for Schema Markup JSON View
Rebuilt Course Progress Analytics
Generate Submission Documents - Forms, Surveys & Quizzes
Enhanced Sell Products Experience in Forms & Surveys
Client Portal: File Upload Notifications for Account Admins and Users
Layers in Certificate/Badge Builder
Custom Credential Expiration for Certificates
Separate Email Templates for Badges
Automatically Associate CRM Records with Workflows
Save Progress - Forms, Surveys & Quizzes
Schema Markup Auto-Generation on Website, Funnel & Webinar Publish
Enhanced Sell Products Experience in Forms & Surveys
Expanded Permissions for Meetings, Services & Rentals
Pricing Update: SMS Costs for Select International Destinations Effective July 6, 2026
Client Portal - Shared File Notifications for Clients
Tags for Courses
RCS Messaging is Now Available in Workflows (Private Beta)
New Communities Triggers in Workflows: Automate More, Faster
Control Google Sign-In on Your Client Portal
Buffer Time is Now Visible in Calendar Day & Week Views
Services (v2): Payment Enhancements
Sub-account Snapshot Load History
Workflow Trigger: User Replied
Wait Step: Now with Support for User Replies!
Goal Action: Now with support for User Replies!
HighRise Migration for Forms, Surveys & Quizzes Submission Page
Fully Edit Service Bookings—Even After Payment
Jira: Workflow Actions and Triggers
Todoist: Workflow actions & triggers
Prospect AI gets an activity center & pipeline integration
New Channel Management Conversation AI
Targeted Edits in AI Builder
Prospecting: Smarter CRM Contact Creation & Contact Enrichment
WhatsApp Notifications Are Here for Rentals
SMS Notifications Now Available for Rentals
Ad Manager: Opportunity Score for Meta Campaigns
More control when adding prospects in Prospecting Tool
Clearer Payment Provider Selection When Enabling SaaS or Rebilling
Dashboards & Custom Reports — Refreshed UI Components for a More Consistent Experience
Ad Manager - Custom Values in Ad Copy
